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Sensors: System Temperatures: cpu: 45.0C mobo: 44.0C RAID: No RAID devices: /proc/mdstat, md_mod kernel module present Network: Card-1: Broadcom and subsidiaries NetXtreme BCM5764M Gigabit Ethernet PCIeĬard-2: Intel WiFi Link 5100 driver: iwlwifi bus-ID: 03:00.0ĭrives: HDD Total Size: 320.1GB (33.9% used) Sound: Advanced Linux Sound Architecture v: k4.4.0-176-generic GLX Version: 2.1 Mesa 11.2.0 Direct Rendering: YesĪudio: Card-1 Intel 82801I (ICH9 Family) HD Audio ControllerĬard-2 C-Media driver: USB Audio usb-ID: 002-004 Resolution: Renderer: Mesa DRI Mobile Intel GM45 Express x86/MMX/SSE2 Graphics: Card: Intel Mobile 4 Series Integrated Graphics Controllerĭisplay Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) Machine: System: Acer (portable) product: TravelMate 5730 v: 0100ĬPU: Dual core Intel Core2 Duo T6670 (-MCP-) cache: 2048 KBįlags: (lm nx pae sse sse2 sse3 sse4_1 ssse3 vmx) bmips: 8779Ĭlock speeds: max: 2201 MHz 1: 1200 MHz 2: 1600 MHz It is possible that another ISP customer may be using the same model of FortiGate unit in a cluster with the default group ID of 0 - if that's the case, both FortiGate units may be using the same virtual MAC address, which result in Layer 2 conflicts.Code: Select all System: Host: cot24 Kernel: 4.4.0-176-generic i686 (32 bit gcc: 5.4.0)ĭesktop: Xfce 4.12.3 (Gtk 2.24.28) Distro: Linux Mint 18.1 Serena This will generate a new virtual MAC address. HA considerations: When using a FortiGate HA cluster: if a static or dynamic IP address can be used on the FortiGate WAN interface but the packets fail to route egress and ingress fully, try changing the group ID value.
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Ideally, try to test without the switch in the path.ħ. Isolate the FortiGate unit: If there is an intermediate switch between the FortiGate unit and the provider, confirm that it has the correct MAC address of the FortiGate unit and that the FortiGate unit also has the switch's MAC: Plug the PC into the Modem on the same port where FortiGate is connected and provide the same WAN IP that FortiGate is receiving to see if internet connectivity functions.Ħ. If still having difficulties, contact the ISP. Try a directly connected device: To rule out most service-related issues, try connecting a PC to the modem directly and observe the result. If it is there, it means FortiGate is sending packets and most likely the issue with the next hop or ISP.ĥ. If pinging by IP fails then, run sniffer:ĭiag sniff pack any "host 8.8.8.8 and icmp" 6 0 lĬheck if the destination MAC address is that of the ISP or next hop. If the ping succeeds, IP connectivity is working. If the default route is configured and reflected in the output of the routing table, ping the gateway and public IP. If the route is not present, it may be necessary to alter the distances on the routes involved. The name of the management VDOM is 'root' by default): For example:Īdditionally, check the routing table to ensure that the route is present (if VDOM is enabled, enter the management VDOM config mode. Routing: If using a static IP, make sure there is an appropriate static route added. Note: If using a FortiGate HA cluster, the virtual MAC cannot be specified. This is because the connectivity on a network interface may become unavailable when the interface configuration is changed. Making any configuration change on an 'outside' or 'WAN' network interface requires a direct connection to the FortiGate unit or to a network local to the FortiGate unit. If odd values appear, such as 10 Mbps half duplex, try manually setting the link speed on the FortiGate unit to the highest values supported by the provider's equipment: The link is also up, so the cabling is fine. In the above output, the negotiation appears to be functioning as normal - the interface negotiated 1000 Mbps full duplex.
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FGT (global) # diag hardware deviceinfo nic wan1